Introduction
Hhola (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you access or use our services, website, or software (collectively, the “Service”). By using the Service, you agree to this Privacy Policy.
Data We Collect
We collect the following types of data:
- Information You Provide
- Name, email address, phone number
- Account login credentials
- Payment details (processed securely via third-party providers)
- Any input you submit while using AI tools
- Automatically Collected Information
- IP address and browser type
- Device information
- Usage data (pages visited, features used)
- Cookies and tracking data (see Cookie Policy)
- Third-Party Integrations
If you connect your account to third-party platforms (e.g., WhatsApp, Meta, Google), we may receive limited data necessary for the integration, such as:
- Account ID
- Authorization tokens (encrypted)
- Message metadata (not content)
We do not store or access WhatsApp message content or user data outside of approved WhatsApp Business API guidelines.
How We Use Your Data
We use your data to:
- Provide and improve our Service
- Personalize user experience
- Communicate with you (e.g., support, product updates)
- Process payments and transactions
- Ensure compliance with legal obligations
- Prevent fraud, abuse, and security threats
Legal Basis for Processing (EU Users)
If you are located in the EU or UK, we process your personal data under the following legal bases:
- Your consent
- To perform a contract with you
- To comply with a legal obligation
- For legitimate interests, such as improving our services
Data Sharing
We do not sell your personal data.
We may share your data with:
- Service providers (e.g., cloud storage, analytics, payment processors)
- Integration partners (e.g., WhatsApp Business API, Meta) in compliance with their terms and our policies
- Authorities if legally required (e.g., for fraud prevention or law enforcement)
WhatsApp and Meta Compliance
if uses the WhatsApp Business Platform in accordance with:
- WhatsApp Business Terms
- WhatsApp Commerce Policy
- WhatsApp Business Policy
We do not:
- Send unsolicited or automated messages
- Collect or store end-user content from WhatsApp
- Misuse personal information obtained via WhatsApp integrations
Data Security
We implement technical and organizational measures to protect your data, including:
- HTTPS encryption
- Secure data storage
- Access controls and monitoring
Data Retention
We retain your data only for as long as necessary to:
- Provide services to you
- Meet legal, regulatory, or contractual obligations
You may request deletion at any time.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, update, or delete your data
- Withdraw consent
- Object to processing
- File a complaint with a data protection authority
Contact us at tryhhola@gmail.com to exercise your rights.
Children’s Privacy
Our Service is not intended for children under 13 (or the equivalent age in your country). We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or in-app notification.
Contact Us
If you have any questions about this Privacy Policy, please contact us: